*anonymous*

I’m a pediatrician and on social media, mainly Tik Tok and some Instagram.

I had someone send me message last week, asking why my services were pricey.

They also referred to vaccines in a negative way, but were at least polite about it. It wasn’t the main part of their message, so I feel fine asking them to come in to discuss.

I would normally not want to engage, but my presence is becoming very public.

I worry because this is my business. It’s my livelihood and I don’t want to be bad-mouthed online. Especially where reviews are concerned.

Can anyone relate and does anyone have advice?