The Funny Side of Healthcare: How Humor Wins Patients Online

Dana Corriel, MD, asserts that using (the right kind of) humor in medical and dental marketing helps practices stand out, connect authentically with patients, and turn everyday frustrations into memorable, shareable moments.

From/about the article: When humor works, it builds connection. Patients want to see their clinicians as approachable, human, and empathetic. A funny reel can communicate, “I get it. I know what you’re going through. I have a sense of humor about it too.”

Marketing a medical or dental practice can feel like walking a tightrope. On one side is the seriousness of the work – patients trust us with their health, sometimes even their lives. On the other side is the growing reality that visibility online matters more than ever. The question becomes: how do you stand out, capture attention, and connect with people in a way that feels both authentic and professional? Increasingly, the answer is humor.

Humor has always been one of the most effective communication tools humans have. It disarms, it builds trust, it makes information memorable. In the digital era, humor has also become a primary currency of attention. Scroll through Instagram or TikTok, and you’ll see it: witty one-liners, playful skits, exaggerated scenarios. Humor breaks through the noise of endless posts and polished graphics by giving viewers a reason to stop, laugh, and share. For healthcare professionals, the stakes are even more interesting, because the juxtaposition of medicine’s seriousness with a moment of levity can make a reel not only entertaining but unforgettable.

Take, for example, an orthodontist who filmed himself standing on a street corner, holding up a cardboard sign like a panhandler. But instead of asking for money, the sign read: “Wear your retainer.” It’s absurd, it’s unexpected, and it’s hilarious. It also delivers a message that every orthodontist wishes their patients would absorb: retainers matter. The brilliance of this reel lies in its simplicity. There’s no heavy production, no elaborate script. Just a piece of cardboard, a Sharpie, and a universal reminder dressed in humor. Yet that short clip probably reached more people—and made more of them remember the advice—than a stack of glossy brochures ever could.

 


(in case the reel above does not appear, you can find it here).

 

That’s the magic of humorous reels. They create sticky moments. Viewers don’t just scroll past, they pause, they chuckle, they tag their friends. They associate the joke with the professional who made it, which means that orthodontist isn’t just another name in a directory anymore. He’s the guy who made them laugh about a retainer, and when the time comes to choose a provider, that recognition carries weight.

Of course, humor in professional marketing requires a delicate balance. Not every joke will land, and not every gag is appropriate. The key is to poke fun at universal experiences without mocking patients or trivializing conditions. In the orthodontist’s case, no one feels insulted by the cardboard sign; if anything, patients who’ve forgotten their retainers feel seen. Similarly, a dermatologist might make a reel about sunscreen that exaggerates the stubbornness of reapplying at the beach, or a primary care physician might poke fun at the endless chorus of “Dr. Google” self-diagnoses. These are common frustrations turned into relatable comedy.

When humor works, it builds connection. Patients want to see their clinicians as approachable, human, and empathetic. A funny reel can communicate, “I get it. I know what you’re going through. I have a sense of humor about it too.” That connection, in turn, strengthens trust. A physician or dentist who can laugh about the small stuff feels more like a partner than a lecturer.

 

 

The beauty of reels is that they don’t have to be long or complicated. In fact, the best ones are often the simplest. Think of recurring themes you see every day in your practice: the patient who forgets their appointment, the struggle to explain flossing to kids, the sigh when someone admits they’ve skipped their meds. Each of these moments can become the seed for a short, humorous video. Add trending audio, a caption that lands the punchline, and suddenly you’ve transformed a mundane frustration into a shareable message.

Skeptics sometimes worry that humor might undercut professionalism. But if anything, today’s digital audiences expect relatability. They know you’re a trained professional; what they often don’t know is whether they’ll feel comfortable with you. A reel that makes them laugh bridges that gap. It doesn’t diminish your expertise—it makes it more accessible. It signals that you’re confident enough in your skills to not always take yourself so seriously.

There’s also the practical matter of reach. Reels are prioritized by platforms like Instagram, meaning they travel farther than static posts. A single clever reel can rack up tens of thousands of views, introducing your practice to people who would never have found you otherwise. For a small or independent practice, that kind of organic visibility is invaluable. And because reels can be filmed with nothing more than a smartphone and a dose of creativity, they’re also one of the most cost-effective forms of marketing available.

The orthodontist with the cardboard sign may not have set out to create a viral moment. But by leaning into humor, he did more than make people laugh. He reminded them of something important, built recognition for his brand, and likely won over new patients in the process. That’s the formula healthcare professionals should take note of: humor + message + authenticity = impact.

At the end of the day, patients don’t just want skilled clinicians. They want to feel a connection. They want to know their doctor or dentist sees them as people, not just as cases. Humor has a unique way of delivering that reassurance while simultaneously spreading your message far and wide. So if you’re looking for a fresh way to market your practice, consider what everyday frustrations or universal truths you could flip on their head with a laugh. Whether it’s a cardboard sign on a street corner or a silly skit in the break room, the result might just be the most effective piece of marketing you’ve ever created.

 

Humor has always been one of the most effective communication tools humans have. It disarms, it builds trust, it makes information memorable.
Dana Corriel, MD
doctorsonsocialmedia.com

(The views expressed in this article are those of the author alone and do not necessarily reflect those of SoMeDocs)

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Dana Corriel, MD

Internist turned digital entrepreneur.
Dana Corriel, MD

Dana Corriel, MD

I haven’t LEFT medicine, I’m simply taking time to tackle its issues from a different angle. I’m stepping out of the traditional medicine box.

All opinions published on SoMeDocs-Mag are those of the author and do not reflect the official position of SoMeDocs, its staff, or editors. Content on SoMeDocs is intended for informational and storytelling purposes only and should not be interpreted as medical advice, diagnosis, or treatment recommendations. Readers should always seek the guidance of their own qualified healthcare professional regarding personal health or medical decisions. SoMeDocs is a magazine built with the safety of free expression and diverse perspectives in mind.

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