Dan Newman

Emotional Intelligence for Difficult Conversations

even doctors need life lessons: season I


Emotional Intelligence for Difficult Conversations

Relationships, professional and platonic, are shaped by what we say and how we say it. Effectively balancing self-awareness, social awareness, self-regulation, and social skills is what will determine your ultimate success, whether you’re connecting with a new colleague, managing a difficult employee, or maintaining a relationship with an old friend.

Participants in this lecture will have the opportunity to discuss how to make emotionally intelligent decisions with their workforce, not only maximizing the productivity of their relationships but also negotiating challenging situations successfully.

By the end of this session, participants will be able to:

  • Define the four quadrants of emotional intelligence
  • Demonstrate giving and receiving difficult feedback to a manager or employee using emotional intelligence

Dan Newman

Dan Newman is the Founder and Chief Learning Whisperer at Learn to Scale, an organization that helps small businesses engage and retain their best talent. Dan has worked in the education space for over eleven years, finding the best way for people to grow and learn. His career has spanned K-12, higher education, and corporate learning and talent development and has found ways to effectively apply practices from all three to drive business success. Achieving the slightly impossible is his specialty.


physician panel

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Here's what makes our speaker qualified to speak about Emotional Intelligence for Difficult Conversations

stand-out quotes from past lectures' speakers

We know that 2,500 years ago, the Greek philosopher Plato talked about akrasia, the tendency to act against our better judgement. And if Plato was complaining about people getting distracted and akrasia 2,500 years ago, it cannot be a new problem. It must have been something that plagues the human condition.

Nir Eyal, lecture #1

The reason you want a mission and a motto is because as you are working towards these goals, you have something you can call back to. So when opportunities come your way, you can assess whether it's going to help serve your mission because you've already identified what you want and what kind of compass you need to keep you on track.

Debra Eckerling, lecture #11

Ultimately, the course of our lives are based off of the interpretations of the events that we experience.
Everyone could experience the same exact event, but we would all interpret it in largely different ways, and then based on the actions we take, we go off on our different paths.

Joe Fairless, Lecture #7

I acknowledge that this site is not to be used for medical advice.

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