Coaching Secrets: Terri Malcolm, MD

(A SoMeDocs Advice Project)


* Terri Malcolm, MD *

What are you really good at?

Helping physicians and faculty leaders to thrive as they lead.

Have you had any formal training in this? Any course or preparatory recommendations?

Yes. I am certified in the following: Advanced Executive Coaching, Certified Physician Development Coaching, Social and Emotional Intelligence, and DISC + Values. I highly recommend Coach Training EDU (CTEDU) and the Physician Coaching Institute (PCI). CTEDU is a robust one-year program that teaches core coaching concepts and technology and prepares you for ICF certification. PCI is excellent for coaches passionate about coaching physicians because it trains coaches to effectively serve the healthcare community.

How do you fit your skill into your day? What’s your ‘secret sauce’ (aka: any special secrets)?

Similar to patient scheduling, I reserve specific days of the week for coaching. I coach from a distraction free environment so that I can be fully present with my clients. Sessions are by appointment and scheduled in advance at my client’s preferred time.

My coaching philosophy, the Malcolm Method, is rooted in positive psychology, strengths-based leadership and social and emotional intelligence. I help my clients to identify their strengths and talents and to take stock of their emotions and their behavior. When you immediately leverage your strengths and capitalize on what’s right, you can be the effective change agent that you want to be and that you know you can be. I help my clients move from feeling stuck or overwhelmed with the challenge that is before them.

What are three excellent tips you have for those who look to excel in what you’re great at?

• Build trust – Coaching is a partnership. Together with the client, a coach co-creates well-designed actions that help the client get to their desired goal.
• Be open-minded – Open-mindedness helps the coach approach the client an empathetic ear to seek understanding from the client’s point of view and not from their own.
• Coach the client, not the problem – A coach is not the expert with all of the solutions. Rather, a coach gives a client the insight and motivation to take powerful action and create solutions.

What is one single, most valuable piece of advice you can impart?

Coaching starts with the client’s first breath. Be attuned to what the client doesn’t say as much as you listen to their spoken words.

Where can we find more of you?



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